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FAQ

WHY SHOULD I BUY FROM DOMINATOR?

We're New Zealand's most recognised garage door brand.

Independent surveys continue to show that we are the most recognised garage door brand in New Zealand*. Not surprising really as the brand prides itself on always being local, with a dedicated Dominator Dealer in every major town around New Zealand.

Our commitment to on-going design and functionality improvements, along with our manufacturing support and global reach makes for a positive outlook for the Dominator brand, we're an enthusiastic group of people you can trust.

GENERAL QUERIES

Q. How do I arrange a measure and quote for my house? 
A. It's simple, you can either call us on 379 9662 or click here to use our online booking system.

Q. Should I use a professional installer? 
A. At Dominator Gate and Garage Door Centre, we firmly believe that the installation of a garage door is not a do-it-yourself job.  A garage door is the largest moving object in your home and because of the large number of small parts; its installation is highly technical. Connecting the springs can be particularly dangerous and proper installation is critical to the performance of your door.  One of the other services a professional installer can provide is the disposal of your old door, if you are replacing a door.  Professional installers can typically install a door in a few hours and are careful to make sure safety requirements are met.  Installations by most homeowners typically span several days and cause much frustration.  In addition, incorrect installation can void certain warranties, so we recommend a professional handle the job for you.

Q. I want to replace my old door, but don't know how to dispose of my old one.  Will you take care of that? 
A. We can definitely take your old door away after the new door is installed for a small additional fee.  Discuss this with our salesperson when you get your estimate on your new door.

Q. Are all door sizes available? 
A. Yes.  Dominator makes residential doors in widths beginning at 2000mm up to 6500mm and all doors are made to suit your exact opening.

Q. Do I need a lock on my garage door? 
A. If an electric garage door opener has been installed on your door, it may not be necessary to have a lock.  Newer electric openers function as the lock, making it unlikely that an intruder would be able to lift your door from the outside.  If you have an older opener, check to see if your door can be lifted from the outside. We do not recommend that you install a lock with an opener, because someone accidentally may try to automatically open the door when it is physically locked, possibly causing damage.  You should consider a lock if you do not intend to have an automatic opener.

INSULATING YOUR GARAGE DOOR

Q. Should I Insulate my Garage Door? 
A. The large amount of publicity around the ENERGYWISE funding to install insulation and /or heating in homes and continuing weather extremes has made insulation a front-of-mind topic for many homeowners.

So you may be wondering about the benefits of insulating your garage door.

Yes, there are positive results to be had, but they will vary depending on your particular situation - read more here...
 
SAFETY AND MAINTENANCE

Q. What type of care and maintenance is required for my Dominator door? 
A. Click here to view our door maintenance instructions.

Q. Where can I buy garage door spare parts? 
A. We carry a wide range of Dominator garage door parts. Call us or visit us in our showroom to see if we have the part you require available.
   

CONTACT US

 
(03) 379 9662
Fax: (03) 365 8658
6 Newtown Street
Bromley
Christchurch
New Zealand
 
 

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